Hard Disk Drive - Not Working
Note: HDDs and SSDs can be replaced without powering off. Leave the enclosure powered on.
Note: Check the hard disk drive indicators for activity before removing the faulty hard disk drive from the enclosure. Failure to do so may result in data loss.
- Check whether the hard disk or SSD is installed.
Remove the drive assembly from the enclosure.
Check the hard disk drives and the backplane to ensure that the connectors are not damaged.
Reinstall the hard disk drive.
Verify that the ESM port link status LED and the ESM status LED are solid green for each port that is connected to a cable. If the LEDs are not solid green see: ESM-Troubleshooting.
Ensure that all the cables are attached correctly.
If the problem persists see: Communication - Loss of.